Keep every workstation up to date, protected, and ready for work - without disrupting your team.
When updates pile up or antivirus is out of date, small issues turn into outages. PC Revive delivers Managed Patch & Endpoint Security that quietly handles Windows and third‑party updates, monitors device health, and responds quickly when something looks risky. Your staff stays focused on clients while we keep laptops and desktops current, secure, and documented.
Why proactive patching matters (with references)
- Known exploited vulnerabilities are actively targeted. CISA maintains a live Known Exploited Vulnerabilities catalog and urges organizations to prioritize those patches first. We align updates with that guidance to reduce real‑world risk (CISA KEV Catalog).
- Frameworks expect timely updates. The NIST Cybersecurity Framework calls out vulnerability and configuration management as core practices – patching is not optional for modern businesses (NIST CSF).
- Ransomware and malware thrive on old software. Industry reporting shows that unpatched systems remain a leading path for compromise; strong patch cadence and endpoint protection significantly reduce incident rates (Verizon Data Breach Investigations Report).
Bottom line: timely patches plus steady monitoring is the simplest way to shrink your attack surface without slowing your team.
What this service covers
Continuous patch management
We apply operating system and third‑party app updates on a schedule that matches your hours, test on pilot devices first, and roll back safely if an update misbehaves.
- Structured maintenance windows with pre‑ and post‑checks
- Coverage for browsers, PDF tools, conferencing apps, and common utilities
- Reporting that shows what’s patched, what’s pending, and why
Pair this with our IT Support plans for clear response targets and scheduled onsite time.
Endpoint protection and monitoring
Each device runs business‑grade AV/EDR with real‑time protection and alerting. Suspicious activity triggers a rapid response playbook so issues are contained before they spread.
- Centralized policy enforcement for workstations and laptops
- Threat alerts, quarantine actions, and guided remediation
- Remote verification that protection is running and up to date
Need quick fixes without a visit? We can resolve most items via Remote Support.
Device health and asset inventory
We track the basics that prevent downtime: storage health, memory pressure, runaway processes, and warranty status. That means fewer surprise failures and better upgrade planning.
- Disk S.M.A.R.T. checks and thermal alerts
- Baselines for startup apps and services
- Lifecycle planning for aging devices
Service flow - from onboarding to steady state
- Assess and baseline. We inventory devices, catalog critical apps, check current patch status, and verify antivirus/EDR coverage.
- Stabilize and standardize. We set maintenance windows, deploy policies, remove risky software, and align your devices to a clean baseline.
- Pilot updates. A small group receives updates first; we watch for issues, then deploy broadly.
- Monitor and report. You get monthly summaries: patch compliance, endpoint health, and notable events with next steps.
What we patch - typical scope
- Windows Update. Quality updates and security fixes on a consistent cadence.
- Third‑party apps. Browsers, Java runtimes, PDF tools, collaboration apps, and drivers that commonly introduce risk when out of date.
- Firmware and drivers. Where vendor tools allow safe automation, we include these on longer cycles.
If an update conflicts with a line‑of‑business app, we coordinate with the vendor and adjust rollout so your team can keep working.
Security controls baked in
- AV/EDR on every device. Centralized policies, automatic definition updates, and real‑time alerting.
- MFA and sensible password policy. We recommend multi‑factor authentication and reasonable rotation rules that users can actually follow.
- Least privilege. Standard user accounts by default; admin elevation only when necessary, with an audit trail.
- Backups that restore. Paired with Data Backup, you have fast recovery points if an update or app fails.
See CISA’s Cybersecurity Essentials for small businesses for baseline practices we map to in policy and user training (CISA Cyber Essentials).
What you get every month
- Patch compliance report. A simple summary of devices patched, pending, or excluded with reasons.
- Endpoint health snapshot. Storage and memory red flags, age of devices, and warranty status.
- Security notes. Any quarantines, detections, or blocked activity with recommended next steps.
- Quarterly review. We step back and adjust cadence, maintenance windows, or policies based on how your team is working.
Related PC Revive services
- IT Support: General helpdesk and onsite support.
- Remote Support: Fast remote fixes.
- Networking Setup: Routers, firewalls, Wi‑Fi.
- Data Backup: Practical backup strategy and test restores.
- Computer Setup: New device deployments.
- Laptop Repair Services: Hardware fixes when components fail.
- Blue Screen Fix: Diagnostics for recurring crashes.
- PC Upgrades: RAM/SSD upgrades to extend device life.
- Replacements & Upgrades Hub: Central hardware swap options.
- Drive Replacement: Replace failing HDDs/SSDs.
- RAM Upgrade: Improve multitasking on workstations.
- Areas We Serve: City coverage and response windows.
- Contact PC Revive: Book an assessment.
Local context - why this matters in Palm Beach County
- Large, tech‑reliant workforce. Palm Beach County recorded ~752,000 employed persons in 2024, so local firms rely heavily on dependable email, Wi‑Fi, and line‑of‑business apps to serve customers (FRED).
- Lean teams need predictable uptime. The West Palm Beach area unemployment rate was 2.9% in May 2024, which means many offices run lean and can’t afford recurring computer issues during busy hours (FloridaCommerce).
Proactive updates and monitoring keep your staff focused on clients instead of update pop‑ups and restarts.
Ready to reduce risk and interruptions?
Let’s baseline your devices, align update cadences with your hours, and keep endpoints protected without the daily noise.
PC Revive
Address: 1425 Osceola Dr, West Palm Beach, FL 33409
Phone Number: (561) 870-5913
Email: evan@pcrevive.org
Google Maps: Find Us Here
Business Hours:
Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM
FAQs
We use a pilot ring that receives updates first. If we see a problem, we pause the rollout, coordinate with your vendor, and create a safe workaround before wider deployment.
We schedule maintenance windows outside core hours and use automatic restarts only when needed. If a device is in use, we prompt the user to pick a time.
We specialize in Windows laptops and desktops. We also support common peripherals and can advise on small office servers and NAS devices.
Yes – our service includes business‑grade endpoint protection with centralized management and updates.
Absolutely. Many clients choose our IT Support plans so patching/security and day‑to‑day support live under one contract.
Virus Cleaning is reactive cleanup after an infection. Managed Patch & Endpoint Security is proactive – keeping software current and threats contained so infections are less likely in the first place.