Last Updated: 4th February 2026
These Terms of Service (“Terms”) govern your use of the PC Revive website and any computer repair, IT support, or related services provided by PC Revive (“PC Revive,” “we,” “our,” or “us”). By accessing our website, contacting us, or authorizing services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. About PC Revive
Business Name: PC Revive
Address: 1425 Osceola Dr, West Palm Beach, FL 33409, United States
Phone: (561) 870-5913
Website: https://pcrevive.org
PC Revive provides professional computer repair, IT support, and related technical services to residential and business customers in West Palm Beach and Palm Beach County, Florida.
2. Acceptance of Terms
By using this website, submitting a contact form, scheduling service, or authorizing any repair or technical work, you confirm that you have read, understood, and agreed to these Terms.
These Terms apply to:
- Website visitors
- Customers requesting or receiving services
- Any individual acting on behalf of a business or organization
3. Scope of Services
PC Revive provides services including, but not limited to:
- Laptop and desktop computer repair
- Virus and malware removal
- Data recovery and backup assistance
- Hardware upgrades and replacements
- Custom desktop PC builds
- Networking setup and troubleshooting
- Software troubleshooting
- Residential and small business IT support
Services may be provided onsite, remotely, or at our physical location, depending on the issue.
4. No Guarantee of Repair or Data Recovery
While PC Revive uses reasonable skill, care, and industry-standard practices:
- We do not guarantee that any repair will be successful
- We do not guarantee that data can be recovered
- Some issues may be irreversible due to hardware failure, prior damage, malware, or system age
By authorizing service, you acknowledge and accept these risks.
5. Customer Responsibilities
You agree that:
- You are authorized to request service on the device
- You have backed up all important data prior to service
- You understand repairs may result in data loss or system changes
- You have disclosed any known issues, damage, or prior repair attempts
PC Revive is not responsible for lost, damaged, or inaccessible data under any circumstances.
6. Authorization to Access Devices
By submitting a device for repair or requesting remote support, you authorize PC Revive to:
- Access files and system settings as needed for diagnostics and repair
- Install, remove, or modify software and hardware
- Perform necessary testing to complete services
Access is limited strictly to what is required to perform the requested service.
7. Fees, Estimates & Payment
- Fees are based on service type, complexity, and time required
- Estimates are provided when possible but are not guarantees
- Additional authorization may be required if issues are discovered
- Payment is due upon completion of services unless otherwise agreed
All fees are non-refundable once work has been performed.
8. Abandoned Devices
Devices left unclaimed for 30 days after service completion or notification may be considered abandoned.
PC Revive reserves the right to:
- Charge storage fees
- Dispose of or recycle abandoned devices
PC Revive is not responsible for abandoned property.
9. Shipping & Mail-In Devices
- Customers are responsible for shipping costs unless otherwise stated
- PC Revive is not responsible for loss, theft, or damage during shipping
- Shipping insurance is strongly recommended
- Devices sent disassembled are accepted at customer risk
10. Refund Policy
- No refunds for completed labor or diagnostics
- Parts refunds are subject to supplier return policies
- Refunds are not issued due to unsuccessful repair attempts
Attempted repairs are billable regardless of outcome.
11. Limitation of Liability
To the maximum extent permitted by law:
- PC Revive shall not be liable for indirect, incidental, or consequential damages
- This includes, but is not limited to:
- Data loss
- Business interruption
- Lost profits
- System downtime
Our total liability, if any, shall not exceed the amount paid for the specific service performed.
12. Website Use & Intellectual Property
All website content, including text, logos, graphics, and layout, is the property of PC Revive and may not be copied, reproduced, or distributed without written permission.
Website content is provided “as is” and may change without notice.
13. Third-Party Software & Hardware
PC Revive is not responsible for:
- Manufacturer defects
- Third-party software failures
- Warranty limitations imposed by vendors
Any warranties on parts or software are governed by the original manufacturer or provider.
14. Indemnification
You agree to indemnify and hold harmless PC Revive, its owners, employees, and agents from any claims, damages, or expenses arising from:
- Misuse of services
- Violation of these Terms
- Unauthorized access or use of systems
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in courts located in Palm Beach County, Florida.
16. Modifications to These Terms
PC Revive reserves the right to update or modify these Terms at any time. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.
17. Contact Information
If you have questions about these Terms or our services, please contact us:
PC Revive
Address: 1425 Osceola Dr, West Palm Beach, FL 33409
Phone Number: (561) 870-5913
Email: evan@pcrevive.org
Google Maps: Find Us Here
Business Hours:
Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM